9 engineering and marketing jobs at worldwinner.com
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# Linux Systems Administrator
# Player Services Representative
# Sr. Client Server Software Engineer
# Database Marketing Analyst
# Fraud and Risk Analyst
# Senior Web Applications Developer
# Senior Web Applications Developer
# Web Applications Developer
# Web Developer


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Long description

Our Business

WorldWinner, a wholly-owned subsidiary of Liberty Media Corporation, is the leading global provider of online game competitions. WorldWinner hosts competitions in some of the most popular casual games-including Solitaire, Bejeweled 2, SCRABBLE® Cubes, Luxor and Cubis. Players compete against one another for cash and prizes and the outcome is determined by the players' skill. With more than 30 million registered players globally, WorldWinner hosts approximately 20 million games every month. WorldWinner brings together people who love to play games and thrive on the thrill of competing, allowing them to demonstrate their ability in tournaments for free, or match wits against opponents for cash and prizes. Many of the popular games played on WorldWinner and its partner sites have attracted a timeless following in the offline community, such as chess, spades, solitaire and 9-ball pool. Now they can be enjoyed online by millions whenever the need for friendly competition strikes.
Career Opportunities

Linux Systems Administrator

WorldWinner is looking for a Linux System Administrator to join our Newton-based Technology Operations Team.

Primary Responsibilities

* Provide proactive operational monitoring and first/second level support of production Linux/Apache and Windows/IIS systems with an emphasis on service continuity and restoration
* Implement and oversee changes to production in a structured change environment
* Escalate to and manage subject matter experts in the resolution of production issues
* Responsible for all aspects of production jobs including scheduling, reporting and automation
* Review and report on production site performance
* Administer and maintain network monitoring systems
* As necessary, serve as back-up desktop support technician
* Actively participate in a program of continuous improvement of operational documentation and procedures

Required Skills, Education, and Experience

Candidates should possess the following:

* BS in Computer Science or related field or equivalent work experience
* 2 or more years experience managing a mixed Windows/Linux 50+ node network
* 1 or more years configuration and administration of Red Hat and/or CentOS Linux servers
* 1 or more years experience in operating 24x7 on-line revenue critical services
* Solid problem solving skills
* Knowledge of operational policies, standards and practices
* Excellent communications skills

Pluses

Prior experience with the following is preferred:

* Task automation using Perl or Bash shell scripting
* Familiarity with network monitoring tools (SNMP, Nagios)
* TCP/IP and UDP/IP internetworking, LANs, and traffic management
* Knowledge of various Web applications and technologies (Apache, SSL, PHP)
* Knowledge of various database servers (MySQL, Informix)

Schedule

In addition to normal business hours, this position requires participation in a 7x24 on-call rotation.

Office Location: Newton, MA

WorldWinner is located at 275 Grove Street in Newton, MA close to the Route 95/128, the Mass Pike and immediately next door to the Riverside MBTA station.

Interested candidates please send resume and cover letter with salary requirements to: jobs@worldwinner.com

Career Opportunities

Player Services Representative

Position Summary

The role of the Player Services Representative is to respond to customer inquiries mainly via e-mail and live chat, and some by phone. Issues are researched and resolved, or escalated as necessary. The Player Services Representative is also responsible for actively listening to players' feedback, striving to exceed the players' expectations at every point, and enabling the players to compete in an environment that is fun, fair, and safe.

Primary Responsibilities

* Respond to a high volume of customer inquiries through email and live chat
* Gather customer feedback
* Work effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner
* Keep others informed of work progress and honor commitments to meet timetables
* Address problems and issues constructively to find mutually acceptable and practical business solutions
* Other duties as assigned

Required Skills and Experience

* Strong written and verbal communications and typing skills as well as experience working in a PC windows environment with programs such as MS Word
* Ability to work in a fast paced environment while maintaining quality of work
* 1-2 years of customer service experience in an online environment and working with CRMs or other customer tracking systems preferred
* Ability to work in a team oriented environment with co-workers, customers and others by sharing ideas in an objective, constructive and positive manner

Schedule Consideration

The ideal shift for this position is Mon-Fri 1pm to 10pm.

Office Location: Newton, MA

WorldWinner is located at 275 Grove Street in Newton, MA close to the Route 95/128, the Mass Pike and immediately next door to the Riverside MBTA station.

Interested candidates please send resume and cover letter with salary requirements to: jobs@worldwinner.com

Career Opportunities

Sr. Client Server Software Engineer

Position Summary

Under the direction of the Manager of Games Development the Sr. Client Server Software Engineer assists in the design and implementation of discreet portions of the assigned back-end systems that link and assist the interaction of several software packages and databases.

Primary Responsibilities

* Interpret existing code base and write new code to support business requirements for game development
* Migrate code as technology and industry trends change as well as an ability to tackle unfamiliar problems and a desire to learn
* Analyze product and marketing functional requirements in order to create components in support of a web-based game service
* Work with games team and contribute to game design and development
* Support QA in testing functionality, performance, and failure modes
* Update requirements, bug, and problem databases
* Author documentation detailing design specifications, installation instructions, and operational parameters for games
* Write scripts to extract data from the database to perform various forms of analysis
* Work with customer service, fraud management and quality assurance professionals to evaluate reported issues related to games
* Provide third level support for production issues.
* Work effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner.
* Listen to and objectively consider ideas and suggestions from others
* Keep others informed of work progress and honors commitments to meet timetables.
* Address problems and issues constructively to find mutually acceptable and practical business solutions
* Other duties as assigned

Required Skills and Experience

* Bachelors degree in Computer Science or related field required, MS preferred
* Minimum of 8 years software development experience
* 5+ years of C++ object-oriented design and programming
* Strong Linux/Unix skills
* Skilled in scripting languages such as Perl and Unix shells
* Experience using source control and bug tracking software tools such as CVS and Bugzilla
* Working knowledge of relational databases (Informix and/or MySQL preferred)
* Ability to take over and own existing code base
* Excellent verbal and written communication skills
* Must be a self-starter with the ability to work both independently and as part of a team
* Strong problem solving ability

Office Location: Newton, MA

WorldWinner is located at 275 Grove Street in Newton, MA close to the Route 95/128, the Mass Pike and immediately next door to the Riverside MBTA station.

Interested candidates please send resume and cover letter with salary requirements to: jobs@worldwinner.com

Career Opportunities

Database Marketing Analyst

Position Summary

The Database Marketing Analyst is responsible for utilizing marketing databases to drive marketing strategies, campaign execution, and revenue growth. This position will also assist the leadership team in tracking business performance, understanding customer behavior and identifying marketing opportunities. In this position, he/she will partner with Director of CRM and Analytics and internal marketing department constituents to provide in-depth database market analysis to all levels of marketing. The successful candidate is detail-oriented, a self-starter and a strong team player with excellent communication skills, who enjoys working in a fast-paced and dynamic environment. The ability to multi-task, prioritize work and meet deadlines are critical to success in this role.

Primary Responsibilities

* Create tracking metrics that help provide insight to drive future strategies and identify business opportunities and problems
* Work with manager and internal marketing clients to prioritize and execute analyses related to marketing initiatives
* Provide list management and campaign analysis for marketing campaigns
* Design marketing targets tests in conjunction with the Marketing leads, as well as provide analysis used to plan a promotional campaign
* Create post-campaign response tracking report as well as detailed campaign post mortem analysis
* Perform customer segmentation and profiling analysis
* Track customer behaviors and life cycles, such as response, engagement, and churn
* Provide ad hoc data analyses
* Work with managers to identify data integrity issues and perform data validation tasks to ensure a successful data mart implementation

Required Skills and Experience

* BA/BS or equivalent is required. Advanced degree in Business, Marketing, Computer Science, Economics, Statistics, Math or equivalent a plus
* Minimum of 1 year of experience in database marketing or web analytics, preferably in a e-commerce or direct marketing environment
* Proficiency in SQL queries
* Knowledge of large, relational databases and data structures
* Solid knowledge in statistical analysis and methodology
* Solid knowledge and experience with Microsoft Excel and Access
* Strong written and verbal communication skills
* Strong project management skills, especially time management.
* Strong quantitative and qualitative analysis capabilities
* Experience with web analytic tools a plus (e.g Omniture, Webtrends, Google Analytics..)
* Experience with business intelligence tool a plus (e.g Brio, Business Objects, Cognos, ..)

Office Location: Newton, MA

WorldWinner is located at 275 Grove Street in Newton, MA close to the Route 95/128, the Mass Pike and immediately next door to the Riverside MBTA station.

Interested candidates please send resume and cover letter with salary requirements to: jobs@worldwinner.com

Career Opportunities

Fraud and Risk Analyst

Position Summary

WorldWinner is currently seeking candidates to fulfill the position of Fraud and Risk Analyst. The Fraud and Risk Analyst is responsible for the investigation of any and all types of fraudulent activity related to the Company's transactions and assisting in the establishment of procedures and controls, monitoring trends and patterns and taking steps to proactively thwart fraud. The successful candidate will also be responsible for contributing to the investigation of any and all types of activity related to player violations of the Company's terms and conditions. This includes monitoring our tournaments to ensure their integrity and upholding our commitment to fair competition

Primary Responsibilities

* Prevent company losses due to fraud. Where fraud occurs, perform analysis to identify changes in fraudulent behavior, opportunities to reduce losses and suggest appropriate product enhancements
* Utilize existing and develop new authorization detection rules and strategies for fraud prevention
* Develop cross-departmental processes for investigating, analyzing, responding to and ultimately reducing the incidences of fraud-related issues
* Maintain knowledge of industry trends and methods to detect and prevent fraudServe as the escalation point for fraud and fairness related inquiries forwarded by customer care
* As appropriate, respond directly to player inquiries regarding reports of fraudulent activity
* Conduct research to validate withdrawals for authorization
* Monitor open and closed tournaments to ensure tournament fairness and integrity
* Create and maintain accurate reporting methodologies to track fairness-related activity
* Research and provide the specifications for the development of fraud and fairness detection and prevention solutions and where possible, automate the processes to resolve fraud related issues
* On a periodic basis, produce reporting and analysis to keep internal parties informed regarding trends in fraud activity
* As necessary, act as the company liaison with various law enforcement officials and financial service providers
* Works effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner
* Understand and balance the relationship between revenue, cost and fraud losses
* Listens to and objectively considers ideas and suggestions from others
* Keeps commitments
* Keeps others informed of work progress, timetables and issues
* Addresses problems and issues constructively to find mutually acceptable and practical business solutions
* Other duties as assigned

Required Skills and Experience

* Bachelor's degree or equivalent work experience
* 1-3 years of experience in fraud investigation and/or fraud analysis with specific experience investigating credit fraud, money laundering and identity theft
* Familiarity with online financial transactions and/or credit card processing preferred
* Excellent analytical skills and the ability to apply knowledge using the broader perspective of the overall business environment
* Effective oral, written, presentation and interpersonal communication skills and the ability to work well independently and in cross functional teams
* Ability to work with limited supervision and a comfort level making decisions independently
* Customer service experience preferred

Special Requirements

* Willing to be on call as needed
* Willing to work weekends as needed
* Willing to work overtime as needed

Office Location: Newton, MA

WorldWinner is located at 275 Grove Street in Newton, MA close to the Route 95/128, the Mass Pike and immediately next door to the Riverside MBTA station.

Interested candidates please send resume and cover letter with salary requirements to: jobs@worldwinner.com

Career Opportunities

Senior Web Applications Developer

Position Summary

WorldWinner is looking for a web applications developer to join our platform development team.

We are growing our web development team, and looking for a Perl software developer eager to be part of the fun and excitement of the rapidly growing online games and entertainment industry.

Primary Responsibilities

* Lead the design and develop web applications providing the user experience surrounding our interactive web games
* Lead, mentor and develop members of the web development team
* Work with management to develop product and project plans, determine resource allocation, assess feasibility of new product concepts
* Create design specifications, installation directions, and operational documentation
* Support QA in testing functionality, performance, and failure modes
* Create and execute unit tests for new development
* Update requirements, bug, and problem databases
* Support Operations in instrumentation of applications and components
* Work effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner
* Educate peers and staff with regard to the application as well as new technologies that may help drive the product forward or promote efficiencies
* Other duties as assigned

Required Skills and Experience

* BS Computer Science or equivalent work experience
* 5+ years experience in a fast-paced web development environment
* Demonstrated ability to write concise, manageable and easy to read code
* Proficient in Object Oriented Perl and Mason strongly preferred.
* Proficient in JavaScript and CSS
* Experience working with Informix and MySQL databases preferred
* Experience using version control, requirements and bug tracking systems
* Excellent technical writing and reading
* Ability to work in a fast-paced, team-oriented development environment
* Experience using Flash and PHP a plus

Office Location: Newton, MA

WorldWinner is located at 275 Grove Street in Newton, MA close to the Route 95/128, the Mass Pike and immediately next door to the Riverside MBTA station.

Interested candidates please send resume and cover letter with salary requirements to: jobs@worldwinner.com

Career Opportunities

Senior Web Applications Developer

Position Summary

WorldWinner is looking for a senior web applications developer to join our team creating and growing our free-to-play online game and entertainment web sites such as Teagames.com and gsn.com.

We are growing our web development team, and looking for a PHP web software developer eager to be part of the fun and excitement of the rapidly growing online games and entertainment industry.

Primary Responsibilities

* Lead the design and development of web pages and applications providing the user experience surrounding our free online web games and associated online entertainment offerings
* Work with management to develop product and project plans, determine resource allocation, assess feasibility of new product concepts
* Lead the integration of games, multimedia, and other third-party content into the web site and web experience
* Drive site architecture to support growth in site traffic as well as features and functionality
* Create design specifications, installation directions, and operational documentation
* Support QA in testing functionality, performance, and failure modes
* Update requirements, bug, and problem databases
* Support Operations in instrumentation of applications and components
* Work effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner
* Educate peers and staff with regard to the application as well as new technologies that may help drive the product forward or promote efficiencies
* Other duties as assigned

Required Skills and Experience

* BS Computer Science or equivalent experience
* 5+ years experience in a fast-paced web development environment
* Ability to lead the design, development and implementation of highly scalable and reliable web application products with minimal management oversight
* Ability to fully scope out the impact of an implementation by considering all of the necessary changes and any impact they may have on other parts of the product
* Demonstrated ability to write concise, manageable and easy to read code
* Proficient in PHP, JavaScript and CSS
* Knowledge of SQL (e.g. MySQL, Oracle, or Informix)
* Experience using version control, requirements and bug tracking systems
* Ability to work in a fast-paced, team-oriented development environment
* Experience with Flash, Perl and/or other common web languages a plus
* Web page layout and design aptitude a plus

Office Location: Newton, MA

WorldWinner is located at 275 Grove Street in Newton, MA close to the Route 95/128, the Mass Pike and immediately next door to the Riverside MBTA station.

Interested candidates please send resume and cover letter with salary requirements to: jobs@worldwinner.com

Career Opportunities

Web Applications Developer

Position Summary

WorldWinner is looking for a web applications developer to join our platform development team.

We are growing our web development team, and looking for a Perl software developer eager to be part of the fun and excitement of the rapidly growing online games and entertainment industry.

Primary Responsibilities

* Design and develop web applications providing the user experience surrounding our interactive web games
* Create design specifications, installation directions, and operational documentation
* Support QA in testing functionality, performance, and failure modes
* Create and execute unit tests for new development
* Update requirements, bug, and problem databases
* Support Operations in instrumentation of applications and components
* Work effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner
* Educate peers and staff with regard to the application as well as new technologies that may help drive the product forward or promote efficiencies
* Other duties as assigned

Required Skills and Experience

* BS Computer Science or equivalent work experience
* 3-5 years experience in a fast-paced web development environment
* Demonstrated ability to write concise, manageable and easy to read code
* Proficient in Object Oriented Perl and Mason preferred. Proficiency in another object oriented programming language and templating system will be considered
* Proficient in JavaScript and CSS
* Experience working with Informix and MySQL databases preferred
* Experience using version control, requirements and bug tracking systems
* Excellent technical writing and reading
* Ability to work in a fast-paced, team-oriented development environment
* Experience using Flash and PHP a plus

Office Location: Newton, MA

WorldWinner is located at 275 Grove Street in Newton, MA close to the Route 95/128, the Mass Pike and immediately next door to the Riverside MBTA station.

Interested candidates please send resume and cover letter with salary requirements to: jobs@worldwinner.com

Career Opportunities

Web Developer

Position Summary

WorldWinner is looking for a web developer to join our development team.

We are growing our web development team, and looking for a HTML/CSS developer eager to be part of the fun and excitement of the rapidly growing online games and entertainment industry.

Primary Responsibilities

* Utilizing design specifications create web pages providing the user experience surrounding our interactive web games, predominantly in HTML and CSS.
* When appropriate, contribute to the creative development of the design and user experience of our web sites
* Support QA in testing functionality, performance, and failure modes
* Create and execute unit tests for new development
* Update requirements, bug, and problem databases
* Support Operations in instrumentation of applications and components
* Work effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner
* Educate peers and staff with regard to the application as well as new technologies that may help drive the product forward or promote efficiencies
* Other duties as assigned

Required Skills and Experience

* BS Computer Science or equivalent work experience
* 3-5 years experience in a fast-paced web development environment
* Demonstrated ability to write concise, manageable and easy to read code
* Proficient in HTML, JavaScript, and CSS.
* Experience using version control, requirements and bug tracking systems
* Excellent technical writing and reading
* Ability to work in a fast-paced, team-oriented development environment
* Experience using Flash and PHP a plus

Office Location: Newton, MA

WorldWinner is located at 275 Grove Street in Newton, MA close to the Route 95/128, the Mass Pike and immediately next door to the Riverside MBTA station.

Interested candidates please send resume and cover letter with salary requirements to: jobs@worldwinner.com

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